As both a provider and a devoted parent, I can tell you what a positive provider experience means to me. It means each child is given the individual attention and treated with care and gentleness, as if they were my very own. I know it is important to listen to each family; to recognize, respect and use each family’s strengths to better the lives of those I care for. I believe in open, full communication and that the provider-parent relationship works best when we can understand each other's concerns, objectives and approaches. My goal is for parents to understand not only my recommendations, but also the reasons behind them."