Patients & Caregivers

Patient care services

Caring has many meanings. To us, it means listening, being compassionate, having the expertise and technology to treat you, and working with you to care for you. We have a passion for excellence and respect the people who trust us with their care.

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Billing

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COVID-19 center

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Insurance and financial assistance

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Legal & privacy notices

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Medical records

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Patient forms and documents

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Caring. It’s what we do.

With more than 500 physicians and providers, along with 1,700+ skilled employees, we continually strive to improve the way our services are delivered to every patient, every day. We're as dedicated to preventing illness as we are to treating it, providing people with the resources they need to become strong advocates for their health and to assist in making decisions about their care.

You shouldn’t have to travel far to seek exceptional health care. Our goal is to keep your care as close to home as possible. We understand that having your family and friends nearby is important to your wellbeing and your recovery.

You can trust that we and our HSHS hospital partners: HSHS St. Vincent Hospital, HSHS St. Mary's Hospital Medical Center and HSHS St. Vincent Children's Hospital in Green Bay, HSHS St. Nicholas Hospital in Sheboygan and HSHS St. Clare Memorial Hospital in Oconto Falls are ready to care for you, whenever and wherever you need us – from our health centers and walk-in urgent cares, to our operating rooms and emergency departments – even online.

Urgent Care

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Walk in to an urgent care location or log in to MyPrevea, find a time that works and let us know you are on your way.

MyPrevea

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Secure, online access to your health information through MyPrevea. Schedule appointments, refill prescriptions and more!

Prevea After Hours

CALL (888) 277-3832

Need medical advice after hours? Call (888) 277-3832 to speak with a registered nurse.
Virtual care

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On-demand care to treat common conditions. No appointment needed. You’ll receive quality care from a trusted Prevea provider.

Getting Care at Prevea – FAQs

Aches, pains, and illnesses don't always occur when is most convenient. However, choosing between going to the ER, urgent care and Prevea After Hours can be a substantial cost difference. Click here to download our guide to care. Your guide to getting: the right care, at the right time, with the shortest wait, at the lowest cost.

Finding the right provider for yourself or a loved one can be stressful. It's important to feel comfortable and confident with your provider. Only to complicate matters more, providers come with various degrees, titles and credentials. If you're looking for a new provider, start by reading the resources below to help guide your decision. 

  1. What is the difference between a DO and MD?
  2. What are Physician Assistants and Nurse Practitioners?
  3. What is a Midwife?
  4. What is a sports medicine & family medicine physician?
The purpose of the Prevea’s residency programs are for resident physicians to enhance their learning experience for the full spectrum of family medicine so they can follow patients through their entire health care journey – from routine medical care to unexpected health concerns and hospitalization; through pregnancy, labor and delivery, and taking care of newborns; to nursing home and end of life care.

Family medicine resident physicians and faculty physicians work together, providing patients with a collaborative approach to medical care, and spend time getting to know their patients at each appointment.

For more information about our family medicine residency programs and how you can help by participating in the training of new family medicine physicians, click here.

Whether it's your first time visiting a Prevea clinic, or it's been a few years since you've last been to the doctor. We have the resources to help you prepare for your upcoming appointment.

We are committed to providing you the information you need at your fingertips to make informed decisions about your health care, and about the physicians and other providers who walk the care journey with you. As part of that commitment, we now post our providers’ patient satisfaction ratings online. For more information on what these ratings and reviews mean, click here.
Work and life tend to make finding time to get to the doctor more of a challenge. If you're feeling ok, but need to schedule an appointment, here's a list of preventive screenings and guidelines to follow when determining what appointments are due.

Most parents ponder this question several times each year. Whenever your child has symptoms, the first thing parents should consider right now is getting tested for COVID and waiting for results before going to school or daycare. Click here to schedule a COVID test.

The common recommendation is that children who have a fever of 101°F or higher should stay home. For additional recommendations, click here.

When your little one is sick, how do you know when it's time to call a doctor? Click here for a list of common ailments and the symptoms that necessitate a call to your provider.

If this is a medical emergency, please dial 911 immediately. Additionally, Prevea offers 24-hour phone service, staffed by an experienced medical team. For assistance call (920) 496-4700 or toll free at (888) 277-3832. The phone lines are staffed 24-hours a day, 365 days a year.

Find a location

Offering primary and specialty health care in 80+ locations across Northern, Eastern and Western Wisconsin in clinic and hospital settings. Find a location nearest you for personal, dedicated health care.

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