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Medical insurance and Virtual Care

The medical benefits portion of the medical plans are administered by Dean Health Plan Administrative Services (aka Dean Care/ASO) and the pharmacy benefits portion of the medical plan is administered by CVS Caremark.

Prevea’s medical plan provides for quality health care and 100% coverage for in-network preventive care. Premiums are based on the number of people you cover, and your employment status (full-time, part-time). All eligible employees have access to our HDHP High EPO plan, HDHP EPO plan, or the Traditional EPO Plan  administered through Dean Health Plan Administrative Services. Those benefit eligible employees whom live outside of the Prevea360 provider network have access to enroll in our PPO high deductible health plan (PPO HDHP). The PPO HDHP medical plan uses the First Health Network.

After you have enrolled for medical plan coverage, watch your mail as you will receive an ID card. You will need to present this card to obtain medical and prescription drug services. Your ID card acts as both your medical and prescription ID Card.

For more information about Prevea 360's rules about transparency in coverage please visit their website. 

Network information (HDHP High EPO plan, HDHP EPO plan, & Traditional EPO options)

PPO Medical Plan – Preferred Provider Network 

For the Prevea PPO Medical Plan (the medical plan made available to employees who reside in Wisconsin, but outside the Prevea360 service area), the medical plan uses the First Health Network. For employees/families who reside outside of Wisconsin, the medical plan uses the First Health Network network of providers. 

How to find an In-Network First Health Provider: 

  1. Visit www.deancare.com/aso to get started 

  2. Scroll down and click See ASO for Members 

  3. Scroll down and under Find a Doctor click the link for First Health 

  4. Click Locate a Provider or Create a Directory 

  5. Under Network Options click First Health Network 

  6. Click Start Now 

  7. Select Provider Type 

  8. Enter your search criteria 

  9. Click Search Now

Click here to verify PPO eligibility per the ZIP code listing.

If you have any questions or need assistance, please call the Dean Care Customer Service Center at (877) 234-4516.
For the Prevea HDHP High EPO, HDHP EPO, or the Traditional EPO Medical Plans (these medical plans are available to employees who reside in the Prevea360 service area), the Prevea medical plan uses the Prevea360/ASO provider network.

How to find an In-Network Prevea360 Provider:
 
  • Visit  www.deancare.com/aso to get started 
  • Scroll down and click See ASO for Members 
  • Scroll down and under Find a Doctor click the link for Prevea360 ASO Network
  • Click Locate a Provider or Create a Directory 
  • Under Network Options click Prevea360 ASO Network
  • Click Start Now 
  • Select Provider Type 
  • Enter your search criteria 
  • Click Search Now
If you have any questions or need assistance, please call the Dean Care Customer Service Center at (877) 234-4516.

Prevea Health medical plans available to employees

Below is a brief outline of the medical plan designs offered to eligible employees.  Please refer to the summary plan descriptions on myADP for complete plan details. 

To view the 2024 outline of the medical plan designed offered to eligible employees click here.
To view the 2025 outline of medical plan designed offered to eligible employees click here

Prescription drug coverage through National Rx/Caremark

Check drug costs and drug coverage information at CVS Caremark

To ensure plan members are spending health care dollars wisely, CVS can help:

  • Search for a drug
  • Confirm coverage
  • Understand cost
  • Explore lower-cost options
Once registered for the www.caremark.com website as mentioned above, enter your drug name, strength and quantity needed to determine if the medication is covered under the plan, and if so, information on the member cost will be shown. If a lower cost covered medication could be an alternative for the original medication that was searched, that information will also be displayed at the bottom of the search results.

CVS Caremark makes it easy to fill your prescriptions with retail network pharmacies around the United States. Follow these online instructions to locate an in-network pharmacy in your area:

Visit www.caremark.com to get started

  1. Register and create an account (our member ID as found on your ID card or SSN will be needed)
  2. After registering, click Pharmacy Locator in the upper right-hand corner of your dashboard
  3. Enter your ZIP code or city/state to find an in-network pharmacy near you

For a list of national in-network pharmacies through CVS Caremark, click here.


If you have any specific questions regarding participating pharmacies or other questions related to covered medications, call CVS Caremark Customer Service at (866) 818-6911  (open 24 hours a day, 7 days a week).
For the Prevea EPO and PPO Medical Plans, as mentioned earlier, pharmacy benefits are administered through National Rx/Caremark. To obtain reimbursement under the plan for pharmacy related expenses it is important to ensure you're using an in-network pharmacy.

Virtual Care

  • $15* per visit will apply for Prevea Health employees, their spouses and dependents covered under the Prevea—sponsored medical plan
  • Board-certified doctors are available by web
  • Treat flu allergies, sinus infection, rash, sore throat and more

*The $15 fee does not apply towards your medical deductible and max out-of-pocket amounts.

  • Visit www.prevea.com/virtualcare to complete an online health interview 
  • A provider reviews the interview usually within one hour and creates a treatment plan
  • You are notified when the results are available
  • Accessible 24/7
  • If you cannot be treated online, you will not be responsible for the $15 fee
  • If a prescription is part of your treatment plan, you’ll be able to send your prescription to the pharmacy of your choice

Treatment for minor conditions is available with no appointments necessary. Virtual Care is a convenient and affordable option for a variety of medical services. Access quality health care online from the comfort of home, during your lunch break or while traveling.

Benefits guides

Click here for the 2024 Benefit Guide
Click here for the 2025 Benefit Guide
Click here for the 2025 Open Enrollment Benefits Presentation

Questions or need help making changes?

Contact Shari Baer at Shari.Baer1@prevea.com or Marcy Clark at Marcy.Clark@prevea.com