Language assistive services, nondiscrimination and accessibility requirements

COVID-19:

Interpreting services are provided by Connecting Cultures.

Los servicios de traducción son proporcionados por Connecting Cultures, para programar su prueba o vacuna del COVID-19 o cualquier otra cita llame al (920) 857-3131.

Kev txhais lus yog los ntawm Connecting Cultures. Teem sij hawm kuaj tus kab mob COVID-19, txhaj tshuaj lossis teem kuaj lwm yam mob ces hu rau (920) 857-3131.

Adeegyada tarjumaadda waxaa bixiya Dhaqamada Isku Xidhka(Connecting Cultures). Jadwal u sameeyso baaritaankaaga COVID-19, tallaalka ama ballanta kale adigoo wacaya (920) 857-3131

Language Assistance:

Español | Hmoob | Deutsch | Français |  繁體中文 | Deitsch | Polski | العربية | Русский |  Italiano | Tagalog | हिंदी  | ພາສາລາວ | 한국어 | Tiếng Việt | اُردُو 

Notice Informing Individuals about Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

Prevea complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Prevea does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. 
Prevea: 

• Provides free aids and services to people with disabilities to communicate effectively with us, such as:
  • Qualified sign language interpreters
  • Written information in other formats (large print, audio, accessible electronic formats, other formats)

Provides free language services to people whose primary language is not English, such as:

• Qualified interpreters
• Information written in other languages

If you need these services, contact (217) 464-7600 (TTY via Illinois Relay 1-800-526-0844).

If you believe that Prevea has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: System Responsibility Officer and 1557 Coordinator, 4936 Laverna Road, Springfield, Illinois 62794. Telephone: (217) 492-6590, FAC: (217) 523-0542

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the System Responsibility Officer and 1557 Coordinator is available to help you. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue, SW, Room 509F, HHH Building, Washington, D.C. 20201 or 1-800-368-1019, 1-800-537-7697 (TDD)

Complaint forms are available at https://www.hhs.gov/ocr/office/file/index.html.

Español(Spanish)
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-217-464-7600.

Hmoob (Hmong)
LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-217-464-7600.

Deutsch (German)
ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-217-464-7600

Français (French)
ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-217-464-7600

繁體中文 (Chinese)
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電  1-217-464-7600.

Deitsch (Pennsylvania Dutch / German)
Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-217-464-7600.

Polski (Polish)
UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-217-464-7600.

(Arabic) العربية 
ملحوظت: إذا كنج حخحدد اذكر اللغت، فإن خدماث المساعدة اللغويت حخوافر لك بالمجان. احصل برقم7600-464-217-1 رقم
هاحف الصم والبكم:

Русский(Russian)
ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-217-464-7600.

Italiano (Italian)
ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-217-464-7600.

Tagalog (Philippines)
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-217-464-7600.

हिंदी  (Hindi)
ध्यान दें: यदद आप बोलते हैं तो आपके ललए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं। 1-217-464-7600 पर कॉल करें।

ພາສາລາວ(Lao)
ເບດຊານ: ຖ້າວ່າ ທ່າຘ຾ວົ້າພາສາ ລາວ, ກາຘນໍລິກາຘຊ່ວຍ຾ຫຼືຬດ້າຘພາສາ, ເດຍນໍ່຾ສັຽຄ່າ, ຿ມ່ຘມີພ້ຬມແຫ້ທ່າຘ. ເທຣ 1-217-464-7600.

한국어 (Korean)
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-217-464-7600 번으로 전화해 주십시오.

Tiếng Việt(Vietnamese)
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-217-464-7600

(Urdu)اُردُو 
خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال
1-217-464-7600.کریں